Member Personal Information Privacy
Noted that any information you entered on our Website or gave us in any other way will be kept private and confidential. The information mentioned includes:
- Information that can identify you (personal information) i.e. first and last name, telephone number, etc.
- Postal and email address
- User name and password
Keep in mind that you might also be inquired to put information about your location, travel plans and coworking preferences. You may have the option to not provide information to us, however in general, some information about you is required in order for you to receive relevant offerings from CowoAsia and its partners and enjoy other privileges of being a registered member. The privileges entitled to registered members include:
- Able to post coworking space reviews
- Participate in discussion forums
- Email CowoAsia content to themselves and others
- Access members-only newsletters and coworking content
- Enter surveys, contests or sweepstakes
In addition, some information is also necessary in order for you to ask us a question or initiate other transactions on our site.
- Information About Others
You are welcomed with opportunity to provide contact and coworking-related information on behalf of another party through our website. If you make a reservation for someone else through CowoAsia, you will be inquired to submit that individual’s personal information. You must obtain the other party consent prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.
- Location Information and Other Information from Devices.
When you use an Application on a Device, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your usage of the Application by providing you with relevant content and related advertising. For example, we may use your location to show you the hotels reviews or some restaurants near your coworking places. You can change the privacy settings of your Device at your command if you do not desire to share your location information with the Application and/or the functionality to tag your photos together with your location information. Please note that by turning off the location sharing, it may affect certain features on our App. If you have any queries about the privacy settings of your Device, we suggest you to contact the manufacturer of your Device or your mobile service provider for further assistance.
- Cookies and Other Web Technologies.
- We also may record your password in a cookie, if you checked the box entitled “Save this password for automatic sign-in.” Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for the security purposes. This is to help us customize the content, experience, and advertisements provided to you on our websites and Apps or on the other websites across the Internet. For example, when you access a web page, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate through the Internet to present you with information and advertising-relating material based on your apparent interests.
The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the CowoAsia tools offered on our sites. Our sites also may use Web beacons (also known as clear gifs, pixel tags or Web bugs), also known as tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. This will help us in measuring the effectiveness of our content and other offerings.
- Display of Advertising/Your Choices.
- How we use your information
CowoAsia will use the information we collect about you for the following general purposes:
- For registration and to manage your account – including allowing your access to and use of our site;
- To communicate with you in general – including to provide information about CowoAsia and invitations from the CowoAsia community;
- To enable us to publish you – your reviews, forum posts, and other content related to the CowoAsia community;
- To facilitate your booking of coworking space reservations;
- To respond to your questions and comments;
- To measure your interest and thus, improve our products, services, and Website;
- To notify you about special offers, products or services available from us or our partners that may be of your interest;
- To otherwise customize your experience with CowoAsia – including customizing the ads that are shown to you;
- To solicit information from you – including through surveys;
- To resolve disputes or troubleshoot problems;
- To prevent potentially prohibited or illegal activities;
If you have signed up as the owner or manager of a coworking space, or have listed your coworking space in our CowoAsia Spaces section, we will send you email messages at the email address you have provided to us. Please review “Your choices with respect to the collection and use of your information” below.
- With whom we share your information
- Business partners with whom we may offer products or services in conjunction.
You can tell when a third party is involved in a product or service you may have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
- Referring Websites
If you were referred to CowoAsia from any other website, we may share your registration information, such as your name, email address, mailing address, telephone number and coworking preferences with that referring website. We have not placed any limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that has referred you to CowoAsia.
- Social Media Services
You can choose to access certain third party social media websites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.
- Email Communications
CowoAsia wants to make it easy for you to take advantage of coworking related opportunities on our Website. Therefore, one way that we are going to opt is by sending you email messages that contain information about your apparent coworking-related interests. For example, if you search for a coworking space in Shanghai or reviews on CowoAsia, we may send you an email message reminding you about special coworking space offers in Shanghai. Similarly, if you receive an email about Shanghai coworking and demonstrate an interest in Shanghai coworking spaces or reviews by affirmatively clicking on a link about Shanghai coworking spaces in the email, you may receive an email about Shanghai coworking space offers. We believe that these email messages will provide you with useful information about the coworking-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
- How we protect your information
We want you to feel confident about using CowoAsia, and we are committed to protecting the information we have collected. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protecting the personal information that you have provided to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions only. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. Children’s privacy CowoAsia is a general audience site and does not offer services directed to children. If by any chance an individual whom we identify to be a child under age of 13 sending personal information to us, we will delete or destroy such information as soon as reasonably possible.
- External links
- Visiting our Website from outside of Malaysia
If you are visiting our Website from outside of Malaysia, please be aware that your information may be transferred to, stored, and processed in Malaysia where our servers are located and our central database is operated. The data protection and other laws in Malaysia and other countries might not be as comprehensive as those in your country, but please be assured that CowoAsia does take steps pursuant to laws in Malaysia to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
- How you can contact us